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Frequently Asked Questions

Yes! We would love to host you or your representatives here in our office in Semnan and provide visiting tours of our mines and facilities if needed.
Iran's sanctions caused many problems in International trade for Persian companies. However, we use companies that can work with Iran and they act as an intermediary company between us. There are also some products available that are not affected by the sanctions at all. For more guidance please contact us.
You can either use the website to get in touch with our sales executives after filling a quotation request, or reach us through the emails, phone and whatsapp numbers provided in the “contact us” section. Once we come to an agreement on the price, shipping and payment terms together, we can go ahead and issue you a proforma invoice to start the process.
In order to gain our client’s trust, we would willingly send them proof of recent business interactions including Certificate of Origin, Bill of Lading and invoices from previous orders excluding the private information of our customers along with documentation samples and anything else they might require. Furthermore, we welcome our customers or their representatives to visit us in person at our office and tour our facilities.
There are a couple of factors impacting the final price of your order.  
  • THE ORDER QUANTITY
Definitely with increasing order volume, Ancillary costs and thus the final prices are reduced. Therefore, shipments under 200 metric tons are not economically justified.  
  • SHIPPING TERMS
Which incoterm you choose (FOB/ CNF) will obviously impact the final price of your order. Using the “Free On Board” method has more advantages for the buyer. Not only does it enable them to pay the freight cost after they receive their shipment, but they can also independently track their cargo anytime they want. It also reduces their costs and delivery time since there is an extra banking fee added as well as a queue to wait in, when we attempt to pay the shipping costs from Iran through the banks in Dubai (as in CNF). But both options and more, are still available, even if they are not the most convenient.    
  • PORT OF DISCHARGE AND DESTINATIONS
The freight costs of your shipment can fluctuate based on the ports you choose. The cost of shipping to smaller ports, even if they are closer to your location, is usually higher since there are fewer interactions with those ports and fewer ships available.   There can be some other factors causing the change in our calculated quotations; examples of which are: high and low seasons, processing degree of the materials, payment terms, types of packaging, order frequency and customer loyalty.  
Of course! We can easily have a customized label made based on the name and design you prefer and mark your packaging exactly how you want it. The MOQ for this request is at least 10 FCL.
Absolutely! Both samples and SGS inspections are available by request and are options we would happily provide to prove the quality of our mined and manufactured produce. There are a number of sample size options and trusted courier companies you can choose from based on your needs. As for the SGS inspection, we link your company to their representative here in Iran, and inform our staff to cooperate with them as the necessary steps are taken care of.
Over the past years, we have worked closely with different trusted shipping agencies and can offer you the best option according to your destination and priorities. You can contact us for more details.
A) DIRECT METHOD
  • Dubai exchange office (There is an exchange office in Dubai that facilitate transferring money to our company from Dubai, the UAE)
  • Iran bank account (Swift)
  • Cash in Iran (USD- Iran RIAL)
  • Oman bank account (Swift)
B) LC SIGHT
  • Oman bank account
C) PAY PAL
  • For samples and courier costs
We could trade under any incoterm our customers prefer, but some of them such as FOB or CNF are more common and convenient. Using the Free On Board method has more advantages for the buyer. Not only does it enable them to pay the freight cost immediately after they receive their shipment, but they can also independently track their cargo anytime they want as they book the shipment themselves. It also reduces the costs and time (for surrendering the B/L) since there would be an extra banking fee to pay the freight invoices from IRAN if the incoterm used is CNF. However, depending on the situation, all options are available.